Privacy Policy

Last Updated: January, 27th 2026

 

TruCare Concierge, PLLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share when visiting our website, https://gabriellenavonmd.com (the “Site”). This Privacy Policy explains how we collect, use, and safeguard information obtained through the Site. 

 

This Privacy Policy applies only to this website and does not govern medical care, patient records, or information collected through secure systems used outside of this Site. 

 


1. Information We Collect

A. Information You Voluntarily Provide

We may collect limited personal information that you voluntarily submit through general inquiry or contact forms on the Site, such as:

 

• Name

 

• Email address

 

• Phone number

 

• General, non-medical inquiry information

 

Important Notice Regarding Health Information

This website and its general inquiry forms are not intended for the submission of protected health information (“PHI”) as defined by the Health Insurance Portability and Accountability Act (HIPAA). 

 

Users are explicitly instructed not to submit medical information, health history, symptoms, diagnoses, treatment details, or other sensitive health-related information through this Site. 

 

Submission of information through this website does not establish a physician–patient relationship. 

 


B. Automatically Collected Information

When you visit the Site, we may automatically collect limited technical information, including:

 

• Internet Protocol (IP) address

 

• Browser type and version

 

• Device information

 

• Pages visited and time spent on the Site

 

This information is used solely for website functionality, analytics, and performance optimization.

 


2. How We Use Information

Information collected through the Site may be used to:

 

• Respond to general, non-medical inquiries

 

• Provide information about TruCare Concierge, PLLC and its services

 

• Improve website functionality and user experience

 

• Monitor website usage and performance

 

We do not sell personal information and do not use website data for medical profiling or advertising based on health information. 

 


3. Cookies and Analytics

The Site may use cookies or similar technologies to help analyze website traffic and improve performance.

 

You can control or disable cookies through your browser settings. Disabling cookies may limit certain features or functionality of the Site.

 


4. Disclosure of Information

We may disclose information:

 

• To service providers who assist with website hosting, maintenance, or analytics, subject to confidentiality obligations

 

• When required to comply with applicable laws, regulations, or legal processes

 

• To protect the rights, safety, or security of TruCare Concierge, PLLC, its users, or others

 

We do not share website inquiry information for marketing resale purposes. 

 

5. No Online Payments, Scheduling, or Patient Portals

This website does not: 

 

• Process payments

 

• Offer appointment scheduling

 

• Provide patient portals or secure messaging

 

• Collect or store medical records

 

All patient onboarding, communications, and medical services occur through separate, secure systems outside of this Site. 

 

6. Third-Party Websites

The Site may contain links to third-party websites. TruCare Concierge, PLLC is not responsible for the privacy practices, policies, or content of external websites. This Privacy Policy applies only to information collected through this Site.

 

7. Children’s Privacy

This Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be promptly deleted.

 

8. Data Security

We implement reasonable administrative and technical safeguards designed to protect information collected through the Site. However, no method of electronic transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date above. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

 

10. Contact Information

If you have questions about this Privacy Policy, please contact:

 

TruCare Concierge, PLLC 

Website: https://gabriellenavonmd.com 

Email: info@gabriellenavonmd.com 

Phone: 312-470-8990 

Address: 680 N. Lake Shore Dr, Ste 118 

Chicago, IL 60611